Policy Documents

We follow a range of policies and procedures to ensure that you and your child have a happy, enjoyable and fulfilling experience as part of our school.

Policy Documents

We follow a range of policies and procedures to ensure that you and your child have a happy, enjoyable and fulfilling experience as part of our school.

Below you will find links to all of the policies that we follow at Charterhouse Square School – covering everything from our curriculum to behaviour, first aid to special educational needs. If you require any further information, or if you have any questions, do please contact the school office.

We would like to draw your attention to two policies in particular, both of which are listed below. The first relates to Data Protection. Under the General Data Protection Regulations 2018 Charterhouse Square School processes ‘personal data’ including ‘sensitive personal data’ (such as medical information) for the purposes of safeguarding and promoting the welfare of pupils, parents and staff and where necessary, for the legitimate interests of the school. The school seeks to ensure that all relevant legal obligations of the school parents and pupils are complied with and that all processing of data is done lawfully and fairly in accordance with the GDPR 2018. The school has a comprehensive policy covering data governance and is registered with the Information Commissioners Office.

The second relates to Compliments and Complaints. If you have any concerns about the school, please discuss them with your child’s class teacher, a member of the senior leadership team or Headmistress at the earliest opportunity. If you want a quick chat, one of us will always be available at the school door at the beginning and end of the school day, and if you would rather drop us a call or email, we make a point of answering either immediately or within 24 hours.

If these informal attempts fail to solve the problem, please download and read our Compliments and Complaints policy below. In the interests of transparency, we would like to state that we received one formal complaint in the academic year 2015-16. It was not upheld.

Accessibility PlanView/Download
Admissions policyView/Download
Admissions, Attendance and Children Missing from Education policyView/Download
Anti-bullying policyView/Download
Assessment, Recording & Reporting for learning policyView/Download
Behaviour policyView/Download
Complaint ProcedureView/Download
Curriculum policyView/Download
Data Protection policyView/Download
Digital Safety Agreement (students & parents)View/Download
Digital Safety policyView/Download
Drug and Alcohol policyView/Download
Early Years policyView/Download
Education ISS regulationsView/Download
Educational Visits policyView/Download
English policyView/Download
English as an Additional LanguageView/Download
Equality & DiversityView/Download
Exclusion policyView/Download
First Aid policyView/Download
Health & Safety policyView/Download
Homework policyView/Download
Mathematics policyView/Download
More Able & Talented policyView/Download
Parent Contract 2021View/Download
Preventing Radicalisation policyView/Download
Prevention and Control of Infection and Communicable Diseases proceduresView/Download
PSHE & SMCE policy (inc HSRE)View/Download
Pupil Supervision & Lost and Missing Children policyView/Download
RSE PolicyView/Download
Safeguarding: Intimate Care policyView/Download
Safeguarding: Risk Assessment, Welfare and Health & Safety policyView/Download
Safeguarding: Use of Mobile Devices and Cameras/Photographic Images and Filming PolicyView/Download
Safeguarding: EY Mobile Phones and Devices policyView/Download
Safeguarding: Child Protection Policy and ProcedureView/Download
Special Educational Needs (SEND) policyView/Download
Staff Code of Conduct and Acceptable Use policyView/Download
Supporting Pupils with Medical Conditions policyView/Download
Statement of Support for Trans StudentsView/Download
Teaching & Learning policyView/Download
Wellbeing and Mental Health PolicyView/Download

Anti-Bullying Alliance


Together we can stop bullying and create safe environments in which children and young people can live, grow, play and learn. Cognita Schools has signed up to eradicate bullying in our schools, working in partnership as an associate member of the Anti-Bullying Alliance (ABA); based at the renowned charity, the National Children’s Bureau in London. ABA is a coalition of organisations and individuals working together to stop bullying. ABA coordinates anti-bullying week each November and is the national voice for evidence-based practice in this field. We access specialist training for all our schools, respect difference and welcome diversity. Our schools’ anti-bullying policies support the values of ABA. We believe that bullying in any form is wrong and should not be tolerated. It is a behaviour choice and anyone can be encouraged to change their behaviour. We believe that children have the right to feel safe, secure and valued and that creating a safe environment and dealing with bullying is everyone’s responsibility. We support a range of positive strategies in our schools to tackle and prevent bullying. We actively challenge the use of humiliation, fear, ridicule and other similar approaches. Our policy is implemented whenever the school is responsible for the conduct and welfare of children. As successful schools, we create an environment that prevents bullying from being a serious problem in the first place. Schools that excel at tackling bullying have created an ethos of good behaviour where pupils treat one another and school staff with respect because they know it is the right way to behave.

Find out more about the Anti-Bullying Alliance.

CEOP Help support and advice centre


Need immediate help?

Do you need immediate help or have a real emergency? If so call 999 or contact your local police here:

When should I report to CEOP?

We help children stay safe online. Has someone acted inappropriately towards you online, or to a child or young person you know? It may be sexual chat, being asked to do something that makes you feel uncomfortable or someone being insistent on meeting up. You can report it to us below.

Remember if you need immediate help call 999

Other people who can help

For advice and to seek help on a range of issues, from hacking to cyberbullying, click here.

020 7600 3805